System
Settings, Email, Security, Options, Utilites
47 articles
Changing system default email address to a different one
Emails showing as Pending in the Processing screen.
Set email up for statements, invoices and remittances
Adding data fields to Email Templates
Edit the email template sent to customers and suppliers with transaction documents
Support for secure email technologies such as DomainKeys Identified Mail (DKIM)
Error - 'You cannot enter an EC VAT code for a non-EC VAT Journal Transaction.'
Domestic Reverse Charge VAT for CIS - What VAT code should we be using?
How to run or reprint a VAT return
How to manually preview or update VAT returns where ADT is in use
Create a new VAT rate
VAT return boxes are showing incorrect information
Change the VAT Registration Number
Delete users who are no longer required
Error - 'Unhandled UI Exception'
How to add or remove a user
Effect of enabling Future Period Posting
Security audit of the actions of users
Create a read-only log-in for auditors
Make changes to a user and module permissions
Cannot change security profile for user
Setup accruals
Edit the exchange rates set against a currency
Error - 'Insufficient Permissions' when going into any module
Error - 'Report Request Failed'
Error - 'Unable to retrieve the documents list'
Export does not appear in the downloads folder
Sync Data and Sync Features options are not available in the Synchronise menu
Import transactions
Error - 'Process Error: The invoice number has already been used' when posting expenses
What security profile option is required to allow a user to edit a transaction in the post batch?
Enable Corrections for users
Sync options are missing for syncing financials to expense
Turn on compulsory costing for one account
Error - 'As this record is in use, the VAT Type must be Home to match the Country Code'
Expense details not all downloaded via Synchronise
The Forms option has disappeared from the menu
Update a user's name
User information does not show correctly in the Security area
Some expenses are not syncing
Error - 'Subquery returned more than 1 value' in the Expense Synchronisation screen
Error - 'User Name has already been used by an existing user record' on editing a user record
Unable to see modules that my colleagues can see even though I have the same role
Assign a security profile to a user
Consolidation configuration
Introduction and configuration of security profiles and permissions
Introduction to consolidation