You can send invoices, statements, and remittances by email. Follow these steps to configure the email settings:
Click System, Options, System Options.
On the right, on the Email Settings tab, click Edit.
Enter the email address from which the documents will be sent. The email address must be in a valid format.
Enter the display name which will show as the sender's name in the email.
If a copy is to be sent to an internal email address for audit purposes, then put this in the Email BCC field and select the Copy to BCC check box.
To confirm the changes, click Save.
If the above has been done and there are still no emails coming through it would be worth checking your junk folder. If they are being filtered into junk, contact your IT team to investigate.