Expense details not all downloaded via Synchronise

If the missing claims were approved before others in the same group, they may have been downloaded and processed already. Please check the Purchase transaction batch, and the Supplier transaction enquiry screens to ensure that they are not posted, or waiting.
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If they are not visible then our support team will need to investigate, run scripts or liaise with the hosting or development teams. Any Issues with contacting us, please see the following Get support in Access Financials.