All our enquiries and record lists share the same screens and the same functionality for consistency purposes.
For more information on the layout and functionality of the screen please refer to the Sales Ledger Transactions Enquiry article.
The Outstanding Sales Orders Enquiry provides a list of all orders that have been posted through the selling module for all customers.
You can run enquiries against all records or just a specific record.
You can apply filters to ensure that only the orders you are interested in are displayed in the enquiry window.
You can look at just the header information, or you by clicking on the icon.
Access to enquiry windows is controlled by your security profile.
Access a customer's outstanding orders directly from the customer
Click Debtors then click Customers.
Note: All customers are displayed. You can narrow down you search using advanced filters. You can also search on the columns directly by pointing the mouse to the name of the column and click on the icon and choose from the available filter list, then click OK.
Select the checkbox in front of a customer that you wish to see all outstanding orders for.
Note: The Action Panel opens from the right-hand side of the screen.
Click the Outstanding Orders card.
The Outstanding Sales Orders Enquiry opens with only the selected customer's transactions listed.
Note: When you access the enquiry directly from a customer record, the list of outstanding orders are filtered based on the selected customer. For more information please refer to remove filters. To be able to use the account name search, you must remove the current customer code filter from the advanced filter panel.
Access outstanding orders enquiry directly from the navigation menu
Click Selling then Enquiries then click Outstanding Orders.
Note: All outstanding orders are displayed. You can narrow down you search using advanced filters. You can also search on the columns directly by pointing the mouse to the name of the column and click on the icon and choose from the available filter list, then click OK.