Financials & FinOps

Getting started

Financials User guides

An overview of the Customer Records screen, covering how to navigate, search, filter, and access customer data and related transactions.

Next Generation - The Customer Records screen

A step-by-step guide to creating a new customer record, including an overview of the Details, Terms, Settings, and Custom tabs.

Next Generation - Create a customer record

A guide to completing the Details tab when creating or editing a customer record, covering the Summary, Preferred Contact Details, and Sort Keys sections.

Next Generation - Populate the details tab for a customer record

Next Generation - Populate the terms tab for a customer record

Next Generation - Populate the Settings Tab for a customer record

A guide to populating the Custom tab on a customer record, covering the four custom field groups and how to add or update custom fields for new and existing customers

Next Generation - Populate the Custom tab for a customer record

A guide to setting up an any currency customer in Dimensions Cloud, covering the steps for Home, EU, and Non-EU VAT types.

Next Generation - Create an any currency customer

A guide to creating a currency customer, covering how VAT type drives currency selection and the steps for setting up EU and Non-EU currency customers.

Next Generation - Create a currency customer

An overview of the Turnover Analysis tab on a customer record, explaining how period values are calculated and how to filter the Sales Transactions enquiry to match the turnover figures.

Next Generation - Customer Turnover Analysis explained

A guide to the different ways to search for customer records, covering column filters, the quick search field, and the Advanced Filter panel.

Next Generation - Search for a customer record

A guide to editing an existing customer record by accessing it via the Code or Name hyperlink and updating the relevant fields.

Next Generation - Edit a customer record

A guide to deleting one or more unused customer records, including the restriction that prevents deletion if the customer has been used in a transaction.

Next Generation - Delete customer records

A guide to setting a customer record as inactive, including the conditions that must be met before a customer can be deactivated.

Next Generation - Set a customer to be inactive

A guide to adding credit control notes to an existing customer record via the Credit Control Notes tab.

Next Generation - Add a new credit control note for a customer

A guide to setting up a head office account, enabling a group of customers to place orders independently whilst being invoiced through a single head office customer record.

Next Generation - Set a customer to be head office

Next Generation - Set up a head office and sub office relationship

A guide to managing customer addresses, covering how to add new addresses and set invoice, statement, delivery, and default delivery address types.

Next Generation - Add multiple addresses for a customer

An overview of the Action Panel, explaining how to access it from enquiry screens, navigate to different areas of the system, and detailing the Actions, Notes, and Documents tabs available…

Next Generation - Access the action panel from a customer

A guide to customising the columns on the Customer Records screen, covering how to add, remove, and reorder columns using both the mouse and keyboard.

Next Generation - Customise the displayed columns for the customer record list

A guide on how to view your customer's transactions without leaving the customer record.

Next Generation - View your customers transactions or enquiries

A guide to creating, editing, and deleting tasks and notes against customer records using the Action Panel.

Next Generation - Create, edit, and delete tasks and notes for customers

A guide to setting up additional custom fields for customer records in the System module, covering the available field types and how to make them compulsory.

Next Generation - Set up extra custom fields for your customer

A guide to creating and managing sort keys on customer records, enabling more flexible searching and reporting.

Next Generation - Configure sort keys on the details tab for customers

A guide to managing customer terms templates, covering how to edit the standard template, duplicate an existing template, and create a new one.

Next Generation - Create new and edit existing term templates

A guide to setting up a contra relationship between a customer and supplier record, allowing outstanding balances to be offset against each other.

Next Generation - Set up a customer and supplier relationship

A guide to managing documents against a customer record, covering how to upload, view, preview, download, and delete documents from the Documents tab.

Next Generation - View, upload, download, preview, and delete documents for a customer

An explanation of how due dates and anticipated receipt dates are calculated on sales invoices and credit notes, including the available due days methods and how manual amendments affect the…

Next Generation - Due date and receipt date calculation for the sales ledger

A guide to setting up settlement discounts on customer records, explaining the discount fields, validation rules, and how prompt payment discounts are applied to sales invoices.

Next Generation - Settlement discount for customers in Debtors or sales ledger explained

All the information you need on your Customers

Everything you need to configure a customer record

This article explains how to create a sales ledger invoice covering the two ways to access the invoice screen (via a customer record or the navigator), and provides a field-by-field…

Next Generation - Enter a sales ledger invoice

This article explains how to create a sales ledger invoice Financials, covering the two ways to access the credit note screen (via a customer record or the navigator), and provides…

Next Generation - Enter a sales ledger credit note

This article explains how to create a sales ledger receipt, covering the two ways to access the receipt screen (via a customer record or the navigator), and provides a field-by-field…

Next Generation - Enter a sales ledger receipt

Use sales ledger adjustment transactions to correct invoice or payment values, with a field-by-field guide to entering a debit adjustment via the header and summary sections.

Next Generation - Enter a sales ledger debit adjustment

Use sales ledger adjustment transactions to correct invoice or payment values, with a field-by-field guide to entering a credit adjustment via the header and summary sections

Next Generation - Enter a sales ledger credit adjustment

A guide to the Save Options screen, covering each available option across Sales Ledger, Purchase Ledger, and Nominal Ledger transactions, including how to batch or allocate transactions immediately after saving.

Next Generation - Setting the batch and other transaction options for any transactions

A guide to batching sales ledger transactions, allowing you to save them as a draft to edit before posting, covering how to batch an invoice from both the customer record…

Next Generation - Batch a sales ledger transaction

A guide to posting sales ledger transactions live directly to your nominal accounts, covering how to post an invoice from both the customer record list and the transactions menu.

Next Generation - Post a sales transaction live

A guide to using the Enter Receipt Now option, allowing you to move directly from saving a sales ledger invoice to the Receipt screen with the customer and gross value…

Next Generation - Access receipts directly from an invoice

A guide to completing the full sales ledger cycle seamlessly by using the Enter Receipt Now and Allocate Transaction Now options together, taking you from invoice entry through to receipt…

Next Generation - Access receipt and allocation directly from transactions

A guide to accessing allocations directly from transactions, covering transaction options, selecting the Allocate Transaction Now feature, and completing the allocation process from Sales Ledger invoice.

Next Generation - Access allocations directly from sales transactions

Next Generation - Access receipt and allocation directly from sales transactions

Everything you need to configure your sales ledger transactions

A guide to the Bulk Receipts screen, explaining how it differs from standard enquiry screens and covering the available options for filtering, selecting, and processing multiple receipts in one go.

Next Generation - The Bulk Receipts screen

A guide to using Bulk Receipts to process receipts for multiple customers in a single operation, covering how to access the screen, filter transactions, and process receipts in bulk.

Next Generation - Processing payment received in bulk using Bulk Receipts

A guide to the Bulk Receipts processing screen, covering each field on the Receipt and Allocation Details screen and how to complete and save your selected transactions.

Next Generation - Bulk Receipt processing screen

A guide to applying settlement discounts on sales ledger invoices, covering how to add them directly on an invoice or pull them through from a customer record, with examples of…

Next Generation - Bulk receipts and settlement discount calculations

A guide to processing partial payments through Bulk Receipts, allowing you to register a payment against an invoice where a customer has not paid the full amount outstanding.

Next Generation - Bulk Receipts and partial payments

Everything you need to know about bulk receipts

A guide to the Allocations screen, explaining how to access it either directly from a transaction or via the navigation menu, and covering the available filter options and grid features…

Next Generation - The Allocation screen

A guide to the Update Allocations screen, covering each available field and the steps required to process and complete the allocation of selected transactions.

Next Generation - The Update Allocations processing screen

A guide to allocating sales ledger transactions, explaining how to match invoices, receipts, credit notes, and adjustments against each other, with worked examples covering full allocations, rounding differences, and exchange…

Next Generation - Examples of processing allocations for home and currency transactions

A guide to partial allocations in the sales ledger, with worked examples covering where the invoice value is greater than the receipt and where the receipt value is greater than…

Next Generation - Partial allocation of outstanding transactions

A guide to reversing allocations in the sales ledger, covering how to unallocate previously matched transactions and including notes on how rounding and exchange differences are handled during the reversal…

Next Generation - Unallocating or reversing an allocation with an example

A guide to viewing allocation history in the sales ledger, explaining how each group of allocated transactions is assigned a unique reference and how to access the history for a…

Next Generation - View the Allocation History of your transactions

A guide to allocation period rules in the sales ledger, with worked examples showing how system behaviour differs depending on whether the Allocate to the Latest Year and Period of…

Next Generation - Sales ledger allocation period example

A guide to reverse allocation period rules in the sales ledger, with worked examples showing how system behaviour differs depending on whether the Allocate to the Latest Year and Period…

Next Generation - Sales ledger reverse allocation period example

A guide to the rules governing allocation periods, explaining how the default year and period is determined when allocating or reversing allocations, and how manual date adjustments are applied.

Next Generation - Allocation periods for sales ledger

Allocate or reverse allocate your customer's transactions 

Everything you need to know about sales ledger allocations

Next Generation - The Chase Debtors screen

An overview of Anticipated Days, covering how the two calculation methods work and how the system calculates the average number of days from invoice or due date to allocation.

Next Generation - The anticipated payment days for a customer explained

A guide to using Amend Invoice Dates, covering how to update the due date, anticipated receipt date, and chase status for one or more transactions from the Chase Debtors screen.

Next Generation - Amending invoice dates in Chase Debtors Enquiry

A guide to updating customer dates in the Credit Control module, covering how to amend the next contact date, payment promised date, and anticipated receipt days from the Chase Debtors…

Next Generation - Change or update customer dates on a transaction

A guide to updating debt statuses in the Credit Control module, covering the three default statuses and how to assign or amend a debt status across one or more transactions.

Next Generation - Update or change the debt status on a transaction

A guide to setting up the ageing method for the sales and purchase ledgers, covering the available options and how to configure them in System Options.

Next Generation - Set up the Ageing Method for credit control and what they mean
Description

A guide to creating, editing, and deleting tasks in the Credit Control module, covering how to add dated reminders and assign them to users from the Chase Debtors screen.

Next Generation - Create, edit, and delete tasks in Chase Debtors

Next Generation - View or amend the default Debt Statuses in the Credit Control Options

A guide to managing documents in the Credit Control module, covering how to upload, view, preview, download, and delete documents against transactions from the Chase Debtors screen.

Next Generation - View, upload, download, preview, and delete documents for transaction in Chase Debtors

An overview of the Write Off Bad Debts screen, covering how to review and filter overdue sales invoices and process bad debt write-offs.

Next Generation - The Write Off Bad Debts screen

A guide to processing bad debt write-offs, covering the steps to select and process transactions, the rules applied depending on the invoice age, and how the system handles VAT and…

Next Generation - Process write off bad debts

A guide to handling VAT on bad debts, covering how VAT relief is claimed for invoices under and over six months old, and the steps to post the necessary journal…

Next Generation - How to deal with VAT on bad debts

An overview of the Reverse Bad Debt Written Off screen, covering how to review, filter, and process reversals of previously written-off bad debts.

Next Generation - The Reverse Bad Debts Written Off screen

A guide to reversing bad debt write-offs, covering the steps to process a reversal and the system actions that follow, including unallocating transactions and reinstating the original invoice as outstanding.

Next Generation - Process reverse bad debts written off

Chase debtors, write off and process bad debts

Everything you need to know about the Credit Control module

An overview of the Sales Transactions Enquiry screen, covering how to search and filter transactions, configure columns, manage disputes, and access further actions via the Action Panel.

Next Generation - Utilise the Sales Ledger Enquiry screen to its best

A guide to accessing the Sales Transactions Enquiry, covering how to view transactions for all customers or a specific customer record, either from the navigation menu or directly from a…

Next Generation - Access sales ledger transactions directly or from a customer

An overview of the Sales Analysis Transactions Enquiry, covering how to view and filter sales transaction details posted to specific analysis records across the sales ledger and selling module.

Next Generation - Access the Sales Analysis Transaction enquiry

A guide to the Aged Debt Enquiry, covering how to configure the ageing method, and access aged debt transactions for all customers or a specific customer record.

Next Generation - Access the Aged Debt enquiry directly or from a customer

A guide to accessing the Outstanding Sales Orders Enquiry, covering how to view outstanding orders for all customers or a specific customer record, either from the navigation menu or directly…

Next Generation - Access the Outstanding Sales Order enquiry directly or from a customer

A guide to accessing the Sales Order Delivery History Enquiry, covering the three ways to view delivery history for sales orders.

Next Generation - Access the Sales Order Delivery History enquiry directly or from a customer

A guide to accessing the Action Panel from sales enquiry screens, covering the available tabs and their functions, including Actions, Notes, and Documents.

Next Generation - Access the action panel from sales enquiries

A guide to creating and editing notes against sales transactions, covering how to add notes from the Sales Transactions Enquiry and directly from a customer record.

Next Generation - Create and edit notes for transactions from a sales ledger enquiry

A guide to managing documents against sales ledger transactions, covering how to upload, view, preview, download, and delete documents from the Sales Transactions Enquiry

Next Generation - View, upload, download, preview, and delete documents for a sales transaction

An overview of sales analysis records, covering their purpose, default analysis types, and restrictions applied once a record is in use.

Next Generation - Valid sales analysis codes

Check your customer's transactions, access the Aged Debt Enquiry

Everything you need to configure sales ledger enquiries

A guide to setting up sales ledger accruals, covering how to enable the accruals option in System Options and how to configure the analysis records needed to spread revenue across…

Next Generation - Sales Ledger Accruals set up

A guide to posting sales ledger invoices and credit notes using accruals, covering how the accrual fields work on the transaction entry screen and how default nominal accounts and periods…

Next Generation - Posting a sales accrual invoice or credit note

A guide to the journals created when posting a sales ledger invoice or credit note using accruals, explaining how the reversal journal and recurring accrual journal are automatically generated and…

Next Generation - Sales Accrual journal details and values

A guide to accessing and posting the recurring accrual journal automatically created when posting a sales accrual invoice or credit note.

Next generation - Access the recurring accrual journal created for sales transactions

A guide to posting a recurring accrual journal from the Post Recurring Journal Batch, with a description of each field on the Process Recurring Journal screen.

Next Generation - Post a recurring accrual journal created for a sales ledger invoice or credit note

A guide to the recurring accrual journals created when using different combinations of accrual periods, nominal accounts, and costing details on a sales ledger invoice or credit note.

Next Generation - Using different accrual periods and nominals on sales ledger invoice or credit note with costing details

Everything you need to know about Sales Accruals

A guide to the Supplier Records screen, covering how to search and filter suppliers, access purchase ledger transactions directly from the screen, and use the available actions and grid features.

Next Generation - The Supplier Records screen

A guide to creating a supplier record, covering both setup options for supplier code numbering and a description of each of the four available tabs.

Next Generation - Create a new supplier record

A guide to populating the Details tab on a supplier record, covering the Summary, Preferred Contact Details, and Sort Keys sections for both new and existing suppliers.

Next Generation - Populate the details tab for a supplier record

A guide to populating the Terms tab on a supplier record, covering the five available sections for both new and existing suppliers.

Next Generation - Populate the terms tab for a supplier record

A guide to populating the Settings tab on a supplier record, covering transaction defaults, bank details, and currency information for both new and existing suppliers.

Next Generation - Populate the Settings tab for a supplier record

A guide to populating the Custom tab on a supplier record, covering the four custom field groups available for capturing additional information for both new and existing suppliers.

Next Generation - Populate the Custom tab for a supplier record

A guide to creating an any currency supplier record, covering the setup steps for Home, EU, and Non-EU VAT types and how the default currency is applied to purchase transactions.

Next Generation - Create an any currency supplier record

A guide to setting up a currency supplier record for EU and Non-EU VAT types, where the assigned currency is fixed for all purchase transactions.

Next Generation - Create a currency supplier

A guide to the Turnover Analysis tab on a supplier record and how to match the values in the Purchase Ledger Enquiry.

Next Generation - Supplier Turnover Analysis explained

A guide to editing a supplier record by clicking the hyperlink in the Code or Name column to open it directly in edit mode.

Next Generation - Search for a supplier record

Next Generation - Edit a supplier record

Next Generation - Delete supplier records

Next Generation - Set a supplier to be inactive

Next Generation - Settlement discount for supplier in Creditors or purchase ledger explained

Next Generation - Add multiple addresses for suppliers

All the information you need on your Suppliers