This Is likely due to the browser Download settings, Chrome has a feature similar to a popup blocker which stops multiple files downloading which sometimes falsely catches the BACS file. To resolve, you will need to put an exception in place to allow https://go.accessacloud.com to download files. Please see your Browsers help files on how to do this, or speak with your IT people.
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With regards to regenerating the BACS file, the easiest method is to unallocate and reverse the payments and then rerun the remittance. else please raise a new case online and reference the title of this article
My BACS file has not downloaded and Transaction are no longer available to Export to bacs
Updated over a month ago
