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Accidental payment by cheque instead of BACS

Updated over 2 months ago

The recommended process is to clear the remittances and then reprocess as follows:

  1. Unallocate the payments from the invoices.

  2. Post a negative value Payment and allocate against the now unwanted one

  3. Reprocess the remittance via the BACS process.

In some circumstances it is possible to move the payment type from cheque to bacs and for more information please raise a new case online and reference the title of this article.

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