When reversing an allocation, it is advisable to use the same date and period (where possible) to minimise impact on the aged reports. It is also an idea to check the audit numbers of the transactions to be unallocated beforehand to ensure the correct ones are selected for the process.
Example of unallocating an allocated transaction:
Click on Debtors then click Allocations.
Toggle the button at the top of the screen to Reverse Allocation.
Locate a customer on the Advanced Filter panel for the transactions that you want to unallocate.
Note: You can also add extra filter criteria to narrow down the transactions further.Select the check boxes for the transactions that you want to unallocate and click Process.
If necessary update any fields on the Update Allocations screen then click Save.
Note: If the transaction that you are unallocating had a rounding difference or an exchange difference, these will also be reversed with a credit or debit adjustment.