Multi Entity and Reverse Allocations important rules:
When you are using Multi Entity, you must select a sub ledger on the Advanced Filter panel when you access the Reverse Allocations screen.
If you leave the Sub Ledger field blank, and click on the Apply button at the bottom of the panel, the search will not complete and you get a red warning on the Sub Ledger field to select a Sub Ledger.
This is done so that only transactions belonging to the same sub ledger are pulled through for you for processing.
Each time you wish to process transactions for different sub ledgers, you must add the sub ledger to the Advanced Filter panel.
It is possible to unallocate allocated transactions when you need to allocate to different transactions or when you have made a mistake during the original allocation.
We recommend that you allocate any unallocated transactions as soon as possible to ensure that your Aged Debt report is always up to date.
The reverse allocation is done on the same screen as the Allocation screen and is Security Profile driven so you will have to have the correct permissions set up.
Example of unallocating an allocated transaction:
Click on Debtors then click Allocations.
Toggle the button at the top of the screen to Reverse Allocation.
Locate a customer on the Advanced Filter panel for the transactions that you want to unallocate and make sure that you also enter a sub ledger and any extra filter criteria to narrow down the transactions further.
Select the checkboxes for the transactions that you want to unallocate and click Process.
If necessary update any fields on the Update Allocations screen then click Save.
Note: If the transaction that you are unallocating had a rounding difference or an exchange difference, these will also be reversed with a credit or debit adjustment posted to the sub ledger you selected to work with.