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Customer or Supplier record will not save

Updated over 3 weeks ago

The most likely reason for this is that there is an error message on another tab. Currently error messages only display in the tab they relate to and so the best course of action is to select a different tab and retry the save to see if there is a message.
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Examples are:

  • If the Due Days field is completed in the Terms tab, then it is also necessary to enter a value in Anticipated Days.

  • The Credit Controller field links to a user that is no longer active

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