To be considered as completed a Sales Order must have all of it's lines marked as Completed.
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For an Order Line to be marked as Completed please ensure that the total quantity ordered has been Receipted.
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If this has been checked and the order is still showing as outstanding, our support team will need to investigate, run scripts or liaise with the hosting or development teams. Any Issues with contacting us, please see the following Get support in Access Financials.
Sales Order shows as outstanding, even after being fully invoiced
Updated over a month ago
