If an order has been completed, or fully invoiced, then it will not be available for matching. Orders with zero quantity or value will automatically complete.
In the first instance, check to see if the order is outstanding in the Outstanding Orders enquiry screen in Purchasing, and is assigned to the correct supplier.
For further assistance, our support team will need to investigate, run scripts or liaise with the hosting or development teams. Any Issues with contacting us, please see the following Get support in Access Financials.
Unable to select an order in the Purchase order matching screen
Updated over a month ago