If an order has been completed, or fully invoiced, then it will not be available for matching. Orders with zero quantity or value will automatically complete.
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In the first instance, check to see if the order is outstanding in the Outstanding Orders enquiry screen in Purchasing, and is assigned to the correct supplier.
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For further assistance, please raise a new case online and reference the title of this article, providing details of the order, invoice and supplier.
Unable to select an order in the Purchase order matching screen
Updated over 2 months ago
