⚠️ Important: When reversing an allocation, use the same date and period where possible to minimise the impact on aged reports. Check the audit numbers of the transactions to be unallocated beforehand to ensure you select the correct ones.
Unallocate an allocated transaction
Click Debtors, then click Allocations.
Click Reverse Allocation at the top of the screen.
Locate a customer on the Advanced Filter panel for the transactions you want to unallocate.
📌 Note: You can also add extra filter criteria to narrow down the transactions further.
Select the checkboxes for the transactions you want to unallocate, then click Process.
If necessary, update any fields on the Update Allocations screen, then click Save.
📌 Note: If the transaction you are unallocating had a rounding or exchange difference, these will also be reversed with a credit or debit adjustment.