Suggested Payments prepares a list of transactions for payment and authorises them where required. If a transaction is confirmed outstanding but does not appear, check the following three areas:
The supplier has bank details saved, particularly for a new supplier record. BACS payments require the supplier to have bank details.
The transaction is On Dispute. If this is no longer disputed, it should be marked as such.
Search options can inadvertently exclude items. Check the Payee Type if paying subcontractors, and check that date filters are appropriate for the transaction or supplier terms.
The Includes search is at the very bottom of the screen and is not always visible. Set it to include or exclude items based on Approval status or Stage, Disputed items, or suppliers on stop.
To troubleshoot, clear all search values. Add the supplier code and confirm the Payee Type is correct. Then add everything to the Includes search box.