In the first instance, please check that the item(s) expected meet the criteria set in the Suggested Payments Report. These may include:
Has the invoice been approved?
Is the Due Date ahead of today's date?
Is there another, with the same reference, that is confusing the issue?
Is the report limited to only include items from Invoice Register?
Is the Supplier currently on Stop?
Please raise a new case online and reference the title of this article, providing the name of the report being run and details of the transaction that is not showing.