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Reprint remittance advice is printing blank page with no transaction data

Updated over 3 weeks ago

It is likely that the issue will be in the Crystal Report PLRemBACReprint.rpt file, which Support will need to investigate. Therefore please raise a new case online and reference the title of this article and please include details of:

  • The Database this is happening in.

  • An example a particular Supplier/Transaction (including the audit Number) which this is occurring on.

  • A screenshot of the print to screen Remittance Reprint showing the blank page would also help speed the support case along.

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