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Reconciled bank balance does not match statement balance

If every transaction is reconciled and the sum matches the reconciled balance, the discrepancy is in the transaction data. Check the following:

  • The original Opening Balance import matched the opening balance of the first statement to be reconciled.

  • All transactions in the data are matched to a statement rather than having been reconciled manually.

If you need further assistance, contact the support team to investigate. If you have trouble reaching us, see Get support in Access Financials.

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