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Cannot 'Close Lines' on certain outstanding Purchase Orders

Close outstanding purchase orders and order lines using the Close Lines action card in the Action Panel within the Outstanding Orders Enquiry screen. Access to action cards is controlled by your security profile.

Use the Close Lines action card

  1. Click Purchasing, then click Enquiries, then click Outstanding Orders.

  2. Select the checkbox for the order you want to work with.

When the Close Lines action card is available

  • An order is not received or invoiced.

  • An order is partially received.

  • An order is fully received.

  • An order is partially invoiced.

  • And when:

    • An order is partially received and partially invoiced.

    • An order is fully received and partially invoiced.

    • An order is partially received and fully invoiced.

  • And when:

    • An order has one or more lines that are partially invoiced.

    • An order has one or more lines that are fully received.

    • An order has one or more lines that are partially received.

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