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Error - 'Failed to retrieve data from the database. Details: [Database Vendor Code:50000]...' when submitting VAT return

Updated over a month ago

This error occurs because the system thinks that someone else is running the VAT Return. Please check that someone else is not running the VAT return.
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To resolve this issue Support will need to run some scripts on the database. Therefore please raise a new case online and reference the title of this article.

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