Configure customer records to enable direct debit collections via AUDDIS or SEPA.
Update existing customers
Update the customer record to activate it for direct debit collections. Follow these steps:
Click Customers then click Edit.
Click Settings then complete fields in Bank and Direct Debit where applicable.
Click Save.
For automated direct debit instruction service (AUDDIS) the minimum fields are:
Sort Code.
Account Number.
Account Name.
BACS Reference.
Apply the appropriate status for the customer. For AUDDIS types, an export file is generated to send to your direct debit provider to set up a new direct debit agreement.
For single euro payments area (SEPA) the minimum fields are:
IBAN Number.
Mandate ID.
Date of Signature.
Customer import
If customer records are being migrated to Access Financials the existing direct debit data fields can be included by editing the import grid columns. Follow these steps:
Click Debtors then click Utilities.
Click Imports then click Customers.
📌 Note: The direct debit columns are not included by default. Complete steps 3 and 4 to add them.
Click Columns then Columns.
Scroll down and select the relevant fields then click OK.