Help & support
Guides relating to getting help and support
7 articles
- Get support in Access Financials
- Add colleagues to support interactionsYou can add other people from your organisation to your support interaction.
- Check whether Financials or Financials Operations is downEasily review site outages.
- Customer Success Plans explained
- MyAccess Portal overviewThe MyAccess Portal is a unified, intuitive digital experience where you can manage your Access account.
- Submit a product development ideaHave an idea to make things better? We’d love to hear it.
- Understand conversations and ticketsLearn the difference between conversations and tickets in Intercom and what this means for your support experience.