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Error - 'Inner Exception ......' when opening outlook since a windows update

Error in full:


---
(Inner Exception)
Date and Time: 05/05/2022 13:53:55
Machine Name: MTL1-2756CL3
IP Address: fe80::bc26:b91a:29d9:c7d2%18
Current User: AZZURRI\fatima.hussain
​
Application Domain: C:\Program Files (x86)\Access Applications\Access Office Integration (Client) 5.16.6\
Assembly Codebase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Office.Interop.Outlook/15.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll
Assembly Full Name: Microsoft.Office.Interop.Outlook, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c
Assembly Version: 15.0.0.0
​
Exception Source: Microsoft Outlook
Exception Type: System.Runtime.InteropServices.COMException
Exception Message: The operation failed.
Exception Target Site: set_WebViewOn
​
---- Stack Trace ----
Microsoft.Office.Interop.Outlook.MAPIFolder.set_WebViewOn(WebViewOn As Boolean)
Microsoft.Office.Interop.Outlook.dll: N 00000 (0x0) JIT
OutlookTodayHelper.OutlookTodayHelperAddin.ResetOutlookTodayToDefault()
Microsoft.Office.Interop.Outlook.dll: N 0233 (0xE9) IL
OutlookTodayHelper.OutlookTodayHelperAddin.OutlookTodayAddinModule_AddinInitialize(sender As Object, e As EventArgs)
Microsoft.Office.Interop.Outlook.dll: N 0118 (0x76) IL
AddinExpress.MSO.ADXAddinModule.AddinExpress.MSO.IDTExtensibility2.OnStartupComplete(custom As Array&)
Microsoft.Office.Interop.Outlook.dll: N 0901 (0x385) IL
​
(Outer Exception)
Date and Time: 05/05/2022 13:53:55
Machine Name: MTL1-2756CL3
IP Address: fe80::bc26:b91a:29d9:c7d2%18
Current User: AZZURRI\fatima.hussain
​
Application Domain: C:\Program Files (x86)\Access Applications\Access Office Integration (Client) 5.16.6\
Assembly Codebase: file:///C:/Program Files (x86)/Access Applications/Access Office Integration (Client) 5.16.6/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=8.1.4350.0, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 8.1.4350.0
​
Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occurred in the code of the add-in.

Resolving the error

The error states that there is something wrong with one of the Addins for AOI.
​
Typically, unchecking the Outlook option in the AOI Administrator will solve this, but if it does not:

  1. Launch Outlook then click File.

  2. Click Options then click Add-ins.

  3. At the bottom next to the "Manage" box make sure "COM Add-ins" is selected and click the GO button.

  4. Make sure the only 2 fields that are not selected are "Access Office Integration for Microsoft Outlook" and "Microsoft Access Outlook Add-in for Data Collection and Publishing"

  5. Click Ok

  6. Close down Outlook and relaunch and the error should not appear this time.

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