This is likely to be because tolerance levels are not switched on in the database. In order to turn this on for use:
Click on System
Then Options
Click on Invoice Register Options
Click Edit
Tick the Invoice Register Tolerance box
Click Save
This is likely to be because tolerance levels are not switched on in the database. In order to turn this on for use:
Click on System
Then Options
Click on Invoice Register Options
Click Edit
Tick the Invoice Register Tolerance box
Click Save